F.A.Q.


BUYING TICKETS

How do I buy tickets?

At what time can I buy tickets or contact customer service?  

As of what date can I buy tickets?

What time do tickets go on sale?

Should I check the Teatro Real seating plan before buying tickets?

If I buy tickets online, can I print them out at home?

How do I pick up tickets bought over the phone?

Does ticket availability change from one day to the next?

Can I get a refund on tickets once I have bought them?

Can the Teatro Real cancel performances or change dates, times, shows or  a member of the cast that have already been announced?

Can I get a discount?

Are group tickets available?

BUYING SEASON TICKETS

When can I buy a season ticket?

Why should I buy a season ticket?

Are there different types of season ticket?

SERVICES AVAILABLE TO SEASON TICKET HOLDERS WITH OPERA AND DANCE SUBSCRIPTIONS

What happens if I cannot attend one of the performances included in my season ticket?

How can I change my tickets to a different day?

How can I get a refund for one of the performances available on my season ticket?

Do season ticket holders have priority when buying tickets?

ATTENDING A PERFORMANCE

How do I get to the Teatro Real?

Where are the closest car parks?

What time does the performance start?

How long will the performance last?

How soon should I arrive at the theatre?

What happens if I arrive late?

If I need to leave during the performance, will I be allowed to come back in afterwards?

Is there a dress code  for the Teatro Real?

What is the minimum age for attending a performance?

Is there a cloakroom?

In what language are the subtitles shown?

Can I take photos or film videos during the performance?

PRIVILEGES AND CATEGORIES OF PATRON MEMBERSHIP  

What are the different categories of Patron membership?

What are the different types of Patron?

What are the differences in Patron membership? 

What are the tax benefits of being a Patron? 

How much visibility will my company have?

Is it possible to sponsor specific events and projects?

Is there any preferential treatment for Patrons during performances?

What is the Board of Patrons and how can I become a member? 

As a Patron, are there discounts for hiring space in the theatre?

Can a Patron have a guided tour of the Theatre?

What are the benefits of placing an advertisement in the publications of the Teatro Real?

Are Patrons entitled to tickets?  

AMIGOS DEL REAL -  Friends of The Real 

What are the different categories of Amigos del Real?

What visibility will my name have?

Is there any preferential treatment for Amigos during performances?